Culligan Platinum Care Program
CONGRATULATIONS on your decision to purchase a new Culligan product
You’ve just invested in the finest water treatment available. With proper care your system will provide years of high quality water. Care and maintenance for complex technology and systems is important. As a member of the Platinum Care Program, your water needs are handled by your local Culligan Man. All you have to do is enjoy the convenience and benefits of your Culligan water systems.
Platinum care covers the following:
Water Softeners
Automatic Filters
Drinking Water Systems
- Preventative Maintenance – Once a quarter a Culligan technician will perform a check-up and maintenance on your system
- Salt Delivery – we will maintain the salt for your system
- Parts – All parts and components are covered as long as you stay on the plan
- Labor – Never pay for service labor during normal business hours
Whole house filters are also covered for:
- Chemical Delivery
- Rebed filter media if needed
- Clean and check all equipment
- test Water
- Cover parts and labor for system
- Annual scheduled service call for testing and sanitization
- Regular filter change
- Replace RO membrane as needed
- test water
- Cover parts and labor for the entire system
Enroll Today and Save!
When you sign up for the Culligan Platinum Care Program you get complete service and protection for only pennies a day!
The program is available for one low flat fee with our convenient automatic monthly payment option or by annual billing.
HEY CULLIGAN MAN!Service is easy! Just give us a call and we’ll schedule your salt delivery and get you started on keeping your system or systems in top working condition.
Sign Up Now For Worry-Free Living
JJ OHara
11:58 13 Apr 17
I would love to give Culligan 5-stars, but...Our tech, James, has been well-deserving of it, but we have had multiple calls to the office regarding carpet cleaning when a previous tech emptied half a jug on our office carpet. That was more than 6 months ago, and even though we were promised an adjustment to our bill for the amount of the cleaning, it still hasn't happened yet. Five stars to James, but 3 for the office. ;o(
E W
15:15 14 Feb 17
Culligan of the Triangle is a good company that offers fair prices. James (our delivery guy) delivers the best service hands down. If you call, the phone is answered by a human not a voice service (this is a big deal to me) and they respond to any needs that arise the same day. Our cooler had a leak and they had a new one delivered within a few hours on a non-delivery day. Fabulous.
DutchStarDoug
16:34 15 Feb 17
Have been a long time customer of Culligan beginning while living in the Atlanta, GA area. Continued with a new system at our house in Raleigh and are enjoying same great, trusted, quality service. Our technician Sean is great with salt deliveries providing a schedule for the year ahead. Service is prompt, efficient and he is able to answer any questions we may have. Let Culligan by your "Go-To Guys".
Wendy Pryor
15:56 17 Feb 17
We have been using Culligan for years and are very satisfied. Our delivery person is James and he is friendly, flexible and reliable. If we forget to leave out our empty bottles he will check in with us so we are not overloaded with bottles or without water. He does a great job and I highly recommend Culligan of the Triangle.
Jacqueline Usedom
18:42 09 Feb 17
The company I work for has been a client of Culligan for many years. Our technician's name is James and he is always extremely friendly and helpful. The other day he was just scheduled for a delivery and ended up fixing one of our coolers for us on his own time. He is always timely and very professional. Culligan has always been pleasant to deal with and we plan to continue business with them for many more years!
Lori Tingen
13:55 30 Nov 18
Jason and his team were great! Very responsive to questions about the system and service. Could not ask for more! Jason was able to explain how the system functioned along with our septic in terms we completely understood. Always available to answer questions! You can not go wrong with this team!
Mary Bushnell
20:00 08 Sep 18
We’ve been customers for 10 years and we love our Culligan Water! The staff works very hard to flex with our schedules, and Rafael gave us excellent service installing a new hot-cold dispenser and staying to make sure all was working fine!
Greg Aardal
00:15 24 Jul 18
Knowledgable, professional, dependable, neat and affordable! Their business was very presentable. I would recommend!
They may be going through growing pains.
High market demand and adjusting to growth.
Stan Creech
00:57 23 May 18
Great service James!
Updated review. 2 years after the service has continued to be first class. Highly recommend this company Culligan.
Carolyn Tysinger
21:18 19 Jun 19
Sean is my technician and gives me great service. He is always polite and efficient. Sean always answers any questions I might have in a courteous and patient manner. I am extremely pleased with the excellent service that Sean provides. His tip needs to be bigger!
Dawn Croissant
11:47 23 Jun 19
We have been enjoying our new home water filter for almost a year now. It has really made a difference in the quality of our water. The platinum service package has also been great. Our technician, Sean, comes out every other month and makes sure everything is working properly so we don't have to worry about it at all 🙂 Would highly recommend Culligan of the Triangle!
William A. Olsen
23:22 04 Jul 19
Had a great experience at our Benson, NC home with Francisco, our installer. Francisco was professional and got right to work. Thanks, Culligan of the Triangle, for hiring quality people. We'll not hesitate to recommend Culligan to anyone needing water filtration.
Sandy Nixon
18:01 25 Jun 19
Sean R. is my technician. He is courteous, professional and very knowledgeable. This is my second unit from Culligan Water of the Triangle, both units have performed well, water is soft and the taste is excellent. I highly recommend this company and if you are lucky enough to have Sean as your technician, it's an added bonus.
Indy Harris
12:51 11 Jul 19
Sean is our technician - Very personable, courteous and thorough with regard to service. Sean will always take that extra step to guarantee our satisfaction. Great local company!
Faris Ovcina
14:35 20 Aug 19
I work for the construction company in Durham area, and we depend on prompt water delivery to our site every week. Culligan proved to be a company of choice. They are prompt, helpful and have wonderful staff. Manny has been delivering water to us every week and we absolutely love him!!! I would definitely recommend culligan for your long time water solutions. No job is too difficult for them to handle.
Carolyn Tysinger
21:18 19 Jun 19
Sean is my technician and gives me great service. He is always polite and efficient. Sean always answers any questions I might have in a courteous and patient manner. I am extremely pleased with the excellent service that Sean provides. His tip needs to be bigger!
Dawn Croissant
11:47 23 Jun 19
We have been enjoying our new home water filter for almost a year now. It has really made a difference in the quality of our water. The platinum service package has also been great. Our technician, Sean, comes out every other month and makes sure everything is working properly so we don't have to worry about it at all 🙂 Would highly recommend Culligan of the Triangle!
Mojgan Besharat
19:41 10 Sep 19
Sean has been really great and efficient with providing service to our water softener. He has helped us navigate the frequency of service as well as communicating any issues or things to look out for with our Culligan water system.
I highly recommend Culligan and Sean.
Katie Baxley
15:28 24 Sep 19
I work for a chiropractic office in Wake Forest and Rafael brings us water and cups every month and he is awesome! He always puts the new one on our system if we need it and is in and out quick. Great service.
Jenny C.
19:24 08 Oct 19
We had Culligan's water softening system installed last year and we're happy we did. The system works great and our technician Sean is always friendly and efficient.
Steve Lynch
17:14 21 Oct 19
Sean R does a superb job. He is always friendly and goes out of his way to accommodate us with arrival times to service our unit.
Heather Sanford
05:23 14 Nov 19
Awesome service from Francisco w/ installing our softener and water filter today! We are SOOOO Grateful! Thank you so much for all that you did and for your professionalism and caring heart! Thank you, also for explaining how it all worked, as well! Finally... we have WONDERFUL drinking, cooking, washing and bathing water that we can feel GREAT about!
Taylor Baker
04:22 07 Jul 20
Worst company I have ever dealt with. Called over 3 months ago to get my water softener serviced since we bought a house that had their system already installed. I have called 5 times and inquired on their website about someone coming out and no calls have been made back to me. They also will not schedule a date and time with me to have this done. As of today I still have not heard anything back. I would never recommend this company to anyone.
Update-
After giving this company a bad review they contacted me the next business day to resolve the above issues. They ended up and coming out and resolving my issues and have been in contact with me multiple times since then to check on my system to make sure it’s still functions properly and if I was satisfied with my service. I have been please so far and glad they made it right.
Dr Roy
00:24 03 Jun 20
Service and quality of water was good. Business closed as of December 31, 2019 and the bottles were personally returned the first week of January 2020. A REFUND is due and was promised upon reconciling of the account. Several visits to their office and promises the check will mailed the next week still has not occurred. Now four (4) months later (April) still no refund check and Jason has not returned my calls. A complaint has been filed with the Better Business Bureau and court filing soon to be processed. BEWARE
06-02-2020 Update to review - previous issues finally resolved, upgraded to four stars.
Bill Austin
14:51 18 Jan 20
I had a new system put in on 1/17/2020 - Culligan Gold. The installer was Francisco & he did a great job. He was very easy to work with & explained a lot to me about this system. Now I just hope this system will cure all my hard water issues. Great experience so far.